The passport office is currently closed.

Effective Thursday, March 19, 2020, we are suspending passport processing until further notice. For additional information about passports, the United States Department of State website may be helpful.

Important Notices

Construction at the Passport Acceptance Facility located at 5501 Airport Blvd., Austin, TX: *Due to construction, parking will be limited at this location for the next 24 months. We would like to remind you that we have 2 locations. The satellite office is located in the Heman Marion Sweatt Courthouse, 1000 Guadalupe St., 3rd floor, Austin, TX 78701. Metered parking available around the courthouse.

For public transportation information, please visit

New Requirement from the U.S. Department of State regarding Photocopies of Primary U.S. Citizenship Evidence (fees may apply)

The Travis County District Clerk’s Passport Acceptance Facility Locations:

  • 5501 Airport Blvd., 2nd Floor, Room 220, Austin, TX 78751 (Map) The office offers a large waiting area, Wi-Fi and free, but *limited parking.
  • Satellite office: Heman Marion Sweatt Courthouse, 1000 Guadalupe, 3rd Floor, Room 301, Austin, TX 78701 (Map). (Metered parking only).

Hours: 8:00 am to 4:30 pm Monday – Friday (holiday schedule). During the busy season, we often stop accepting customers anywhere from 3:00 pm – 4:00 pm due to the high number of customers signed-in waiting to be processed by 4:30 PM. We recommend you arrive as early in the day as possible to assure being seen. Questions? Call our office at 512-854-4295 to speak to an agent.  


NOTICE: Due to the heavy volume of requests, the U.S. State Department is experiencing a delay in passport application processing. We encourage you to apply as early as possible.


Jury/Passport Office

Jury Office
5501 Airport Blvd (North Entrance),
Rm 220, Austin, TX 78751
8:00 am-4:30 pm
(512) 854-4295