Last updated 06/02/2020 10:44 am

stay home work safe visit this page for the latest COVID-19 updates

For questions that can’t be answered by what is online, please feel free to call 3-1-1 if you are inside the Austin city limits or 512-974-2000 if you are outside of the Austin city limits.

 

austin-travis County is currently in stage 3

COVID-19 is still a threat. Austin-Travis County is currently in Stage 3. Find out more information, read the COVID-19 Risk-Based Guidelines.

 

public testing enrollment form

If you are feeling ill and need free COVID-19 assessment and testing, Austin-Travis County residents can complete an online form to check their eligibility for a COVID-19 test without needing to see a healthcare provider. For more information, visit the City of Austin's COVID-19 Free Assessment and Testing website.

Austin-Travis County residents can also go to a CommUnityCare Drive-Up COVID-19 Testing Site. These sites will only test people with symptoms or who have been in close contact with someone with COVID-19. Testing is free for the uninsured. If you have insurance, CommUnityCare will bill the insurance company. No appointment or doctor’s referral needed. Walk-up testing available. Read CommUnityCare's COVID-19 testing site flyer for locations and contact phone number. 

 

 

Latest Local News

  • May 8, 2020 - Today, Travis County Judge Sarah Eckhardt issued two orders:

    County Judge Order 2020-8: STAY HOME ORDER CONSISTENT WITH AND GUIDANCE BEYOND GOVERNOR’S EXECUTIVE ORDERS

    County Judge Order No. 2020-9: Relating to Notices to Vacate, Eviction Proceedings in response to COVID-19

    Both of these orders were created with the input of the Opening Central Texas for Business Task Force. See their recommendations for opening Central Texas for business.

  • May 1, 2020 - Beginning on May 1, 2020 (Friday), retail stores, restaurants, places of worship, movie theaters and malls will be allowed to operate at 25% capacity. The Travis County Fire Marshal's Office has provided a business reopening guidance.

  • April 23, 2020 - Second Supplemental Guidance for the Construction Industry: This document provides additional guidance for persons and businesses associated with building and construction industries and trades on implementing best practices to slow the spread of the COVID-19 virus at construction sites. As required by the Stay Home – Work Safe Order No. 2020-7 issued by the Travis County Judge, effective on April 14, 2020, Critical Infrastructure and Essential Business, including the construction industry, both residential and commercial, shall comply to the greatest extent feasible with Social Distancing and Face Covering Requirements and Recommendations as set forth in Section 1 of the Order and Exhibits B and D. This Guidance supplements the Construction Industry Guidance published by Travis County on April 2, 2020.

  • April 13, 2020 – Travis County Judge Sarah Eckhardt has signed Order No. 2020-7. This order extends the previous Stay Home, Work Safe order and adds requirements for Face Coverings. The Order is effective 11:59 p.m. on April 13, 2020, and will continue until 11:59 p.m. on May 8, 2020, unless terminated or modified by a subsequent order.

  • April 10, 2020 – Travis County Judge Sarah Eckhardt has issued County Judge Order No. 2020-6: Relating to Notices to Vacate, Eviction Proceedings in response to COVID-19, which is effective immediately until May 8, 2020, unless terminated or modified by a subsequent Order.

  • April 6, 2020 – The Centers for Disease Control and Prevention (CDC) recommends wearing fabric face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. Our community owes it to the people who continue to work in Critical Infrastructure and Essential Businesses, to protect them by adhering to these practices. Learn more about the County Face Covering Guidance.

  • April 2, 2020Construction Guidance (en Español): This document provides additional guidance for persons and business associated with the building and construction industries and trades on the meaning and application of Order 2020-5 issued by the County Judge for the County of Travis on March 24, 2020, related to the Declaration regarding COVID-19 (the “Order”) and subsequent Executive Order issued by the Governor on March 31, 2020, No. GA-14 relating to statewide continuity of essential services and activities during the COVID-19 disaster (“Governor’s Order”). This Guidance supplements the Guidance published by Travis County on March 30, 2020.

  • April 2, 2020Religious Services Guidance (en Español): “Essential services” under Governor Abbott’s Executive Order GA-14 includes religious services conducted in churches, congregations, and houses of worship. If religious services cannot be conducted from home or through remote services due to a lack of capability (technological or financial), they should comply with the Governor’s Executive Order and be conducted consistent with the Guidelines from the President and the CDC by practicing good hygiene, environmental cleanliness and sanitation, and by implementing social distancing to prevent the spread of COVID-19.

  • March 30, 2020 - Do you have questions about the recent Order issued by Travis County Judge Sarah Eckhardt? Take a look at the FAQ.

  • March 26, 2020 - A University of Texas study shows that we NEED to get to a 90% reduction of personal and business interactions in order to beat Covid-19. Read the summary of the study or view the full study.

  • Updated March 24, 2020 - Order by the County Judge of Travis County

    • The newly signed order by Travis County Judge Sarah Eckhardt instructs Travis County residents to Stay Home and Work Safe. Health professionals have told us we have to do more to slow the spread of COVID-19 and prevent a strain on our hospitals and resources. While this order may be inconvenient, it is necessary for the greater good. If you have any concerns or complaints concerning the order by the County Judge related to COVID-19, please fill out our Report a Hazard/County Order Violation form.

  • March 24, 2020 - The City of Austin has issued a Public Health Order requiring individuals to remain in place at home, with exceptions for essential work and activities. When conducting an allowed activity, people must maintain at least 6 feet of social distancing. Find out What You Need to Know.

    Travis County Judge Order No. 2020-5

  • March 23, 2020 - The Travis County Tax Office will temporarily stop taking any new legal action against those with delinquent property taxes. However, state penalties and interest continues to accrue on what delinquent taxpayers owe. Read more on the Tax Office temporarily suspending legal actions.

  • March 21, 2020 - Travis County Judge Order No. 2020-4

  • March 20, 2020 - Travis County Judge Order No. 2020-3

  • March 17, 2020 - Travis County Judge Order No. 2020-2

  • March 16, 2020 - City of Austin's COVID-19 Page

  • March 14, 2020 - Gatherings of 250+ People Banned to Help Tackle COVID-19. View the City of Austin's Mayor's Orders

    Travis County Judge Order No. 2020-1

  • March 6, 2020 - Travis County Declaration of Disaster

 

Information for Your Family

  • March 24, 2020 - The Travis County Community Centers will continue to provide services, but they are no longer accepting in-person applications. If you are in need of help from the Community Centers, please call the one closest to you, and Center staff will address your needs over the phone. The locations and phone numbers for the seven Travis County Community Centers can be found here.

  • March 19, 2020 – As the number of cases of COVID-19 increase, so does the associated anxiety. To aid individuals and communities during this time, Mental Health America has compiled a range of resources and information.

  • March 18, 2020 - Central Health-funded CommUnityCare Health Centers Tuesday launched a hotline staffed with medical professionals to triage uninsured Travis County residents experiencing a coronavirus-like symptoms (COVID-19). Read the press release.

  • City of Austin’s COVID-19: Information for You and Your Family

  • Austin ISD Food Services will prepare and distribute meals for children under the age of 19 at 14 sites while school is closed due to COVID-19 precautions.

Information for Your Business

  • Economic Recovery Dashboard - In March 2020, the COVID-19 pandemic changed the trajectory of global, federal, state and local economies. This dashboard serves as an interactive source of data to assist with decision-making and program planning. It also serves as a resource to help the public understand a variety of metrics that explain the state of the local economy and programs available to assist individuals and businesses. Check it out!

  • April 21, 2020 - In order to aid and inform owners of small businesses, ChamberOfComerce.org has compiled this comprehensive guide to coronavirus issues and solutions. https://www.chamberofcommerce.org/coronavirus-small-business-guide

  • March 20, 2020 – The U.S. Small Business Administration (SBA) has included the entire state of Texas in its Economic Injury Disaster Declaration and granted access to its Economic Injury Disaster Loan (EIDL) program, which will provide long-term, low-interest loans to qualifying businesses across the state. Go to U.S. Small Business Administration page to apply for assistance.

  • The U.S. Small Business Administration provides low-interest disaster loans to help businesses and homeowners recover from declared disasters. Apply for disaster assistance.

  • The U.S. Chamber of Commerce has consolidated the following information to help educate employers and employees on how they can prepare for and address the impacts of the virus. Read  Combating the Coronavirus toolkit for business.

 

Travis County Offices Closures and Limited Operations

Updated May 28, 2020

In response to COVID-19 health and safety concerns, the Travis County Civil and Family Courts are suspending in-person, non-emergency hearings effective Monday March 16th through Monday June 29th. All non-emergency hearings currently scheduled for the next four weeks have been postponed and will be rescheduled by Court Administration to another date. Reduced court staff will be present at the HMS Courthouse but will only be available for in-person hearings on emergency matters.

Updated March 27, 2020

COVID-19 Pantry Procedures

Travis County Community Centers continue to provide services, but we are not accepting in-person applications at this time. From now on, appointments will be required to pick up food from our pantry. Thank you for your understanding and helping us keep 6 feet between people as a precaution against infection. If you are in need of help, please call or email the community center directly.

COVID-19 Procedimientos de despensa

El Centro Comunitario del Condado de Travis seguimos prestando servicios, pero no estamos aceptando aplicaciones en persona en este momento. A partir de ahora, citas seran requeridas para recoger comida de nuestra despensa. Gracias por su comprensión y ayudarnos a mantener 6 pies entre las personas como precaución contra la infección. Si necesita ayuda del Centro Comunitario, llame por telefono o envíe un correo electrónico.

Updated March 25, 2020

The Travis County Treasurer’s Office is an essential service and remains open for employees and vendors needing to conduct business. Should you have any questions feel free to contact us at 512 854-9365.

Updated June 2, 2020

Updated March 18, 2020

Modified front lobby office hours are Monday thru Thursday from 9 am to 4 pm until further notice. We encourage you to contact our office at fire.marshal@traviscountytx.gov or via phone at 512-854-4621 for any questions. All other Fire Marshal operations will continue as normal.

Updated March 24, 2020

The Travis County Community Centers will continue to provide services, but they are no longer accepting in-person applications. If you are in need of help from the Community Centers, please call the one closest to you, and Center staff will address your needs over the phone. The locations and phone numbers for the seven Travis County Community Centers can be found here.

Summer Youth Employment Program (SYEP)

The Summer Youth Employment Program is no longer accepting walk-ins or appointments at our 100 N. IH 35, Ste. 3200 location due to concerns about the 2019 Coronavirus (COVID-19) outbreak. An application can be obtained online at www.traviscountytx.gov/syep. Staff is still able to provide services by phone at 512-854-4590, and by email at syep@traviscountytx.gov.

District Clerk

TRAVIS COUNTY DISTRICT CLERK EMERGENCY NOTIFICATION:

March 16, 2020 -The Texas Supreme Court, Texas Court of Criminal Appeals and the Travis County Courts have issued Emergency Orders. Therefore, the Travis County District Clerk’s office is taking safety precautions to protect our customers and employees amidst COVID-19 concerns by closing our offices to the public as outlined by the Travis County Commissioners and other government agencies. In addition, we have reduced our staff but will still process emergency motions/orders as defined in the Travis County District Civil/Criminal Courts Emergency Orders, see link to Orders below:

Effective Thursday, March 19, 2020, we are suspending passport processing until further notice. For additional information about passports, the United States Department of State website may be helpful.

Documents received through efile and the mail will continue to be handled but not at the same speed as before the COVID-19 virus emergency was declared. Our team is still answering questions through our main number: 512/854-9457 or our e-mail address: districtclerkhelp@traviscountytx.gov. We ask for patience especially if a specific person needs to respond to your questions or requests because a response cannot occur immediately but will take place as soon as possible.

Thanks for your cooperation as we all work on keeping our community and staff safe but still ensure that justice continues.


Justices of the Peace

April 30, 2020 - The Travis County Justices of the Peace issue the following order to protect the community and limit risk to COVID-19. This order is in response to the “TWELFTH EMERGENCY ORDER REGARDING THE COVID-19 STATE OF DISASTER” issued by the Supreme Court of Texas.

Please read:

Updated March 19, 2020 - Due to health and safety concerns regarding coronavirus (COVID-19), the Justices of the Peace will be operating with limited operations until further notice.

Note:

  • All non-essential court proceedings will be rescheduled until after June 1st
  • All evictions (commercial and residential) are rescheduled until June 1st
  • No writs of possession shall be issued until June 1st
  • Class C ticket appearances are rescheduled
  • No warrants for failing to appear to court for traffic tickets will be issued.

Read the Notices from the Justices of the Peace/Lea los avisos de los Jueces de Paz


Community Justice Services

March 16, 2020 - As a precautionary measure in response to COVID-19 (coronavirus), all clients are to report by phone for their scheduled appointments. This is effective immediately and until further notice. Please contact your Probation Officer/Pretrial Officer.


Law Library

March 17, 2020 - The Travis County Law Library is closed to walk-in patrons but available by phone and email. Please call us at 512-854-8677 or email your questions to ReferenceMaterial@traviscountytx.gov.

May 22, 2020 - Travis County Parks continues to operate its parks with day-use only access in order to provide options for visitors to recreate in open space and trails. We invite public participation in passive recreational activities, such as walking, hiking, and access to the lakes and rivers, while encouraging park users to observe appropriate social distancing. Additional parks and amenities are open on a limited basis, including most of the park system’s boat ramps.

For the safety of visitors and park staff, and in accordance with State and CDC guidelines, Travis County Parks recommends that visitors use face coverings and bring their own hand sanitizer. Limited restroom facilities will be available. In addition, no groups larger than five (5) people are allowed (except for families or people living in the same household) and the total number of park visitors at specific parks may be limited.

Continued operation of the parks in this capacity will be determined by the ability to have access to necessary personal protective equipment for staff, adequate staff to manage/maintain the parks, and visitor compliance with park rules.

Day use fees will be charged at fee-based parks (cash only), and limited public restrooms will be available at most parks.

Anyone traveling to a Travis County park should continue to follow the current Travis County Order, follow the Centers for Disease Control (CDC) public health recommendations, and adhere to strict social distancing and cleanliness standards while in public spaces.

The following Travis County Parks will be open for day use from 8:00 a.m. – 8:00 p.m. Check the individual park pages for specific information related to each park.

  • Reimers Ranch Park
  • Pace Bend Park (Collier boat ramp only)
  • Loop 360 Park (boat ramp open)
  • Mansfield Dam Park (boat ramp only, no day-use activities)
  • Arkansas Bend Park (boat ramp open)
  • Cypress Creek Park (boat ramp open)
  • Mary Quinlan Park (boat ramp open)
  • Webberville Park (boat ramp open)
  • Little Webberville Park (boat ramp open)
  • Richard Moya Park (trails only)
  • Northeast Metro Park (trails only)
  • Southeast Metro Park (trails, fishing)
  • East Metro Park (trails, fishing)
  • Allen Park (trails only)
  • Windmill Run Park (trails only)

Amenities in these parks remain closed or not operational:

  • Athletic fields, swimming pool, skate park, BMX track
  • Camping
  • Commercial use of boat ramps
  • Park playscapes
  • Pavilions / group shelters
  • Water fountains

The following Travis County Parks locations remain CLOSED:

  • Hamilton Pool Preserve
  • Bob Wentz Park
  • Del Valle Softball Fields
  • Hippie Hollow Park
  • Sandy Creek Park
  • Barkley Meadows Park
  • Fritz Hughes Park
  • Tom Hughes Park
  • Selma Hughes Park
  • Ben E. Fisher Park

Check the Travis County Parks website for updated information.

Updated May 29, 2020

In response to orders issued by the City of Austin, Travis County, the Texas Supreme Court, and the State of Texas, all hearings at the Probate Court shall continue to be conducted by video (through Zoom) or telephonically if video is unavailable. Until further order of this Court, there will be no in-person hearings for probate or guardianship matters held at the Probate Court. When setting a hearing, please inform the Court whether the hearing can be conducted either by video through Zoom or by telephone.

Please review the administrative order signed by Judge Herman regarding temporary changes to probate court proceedings in response to COVID-19.

Updated March 17, 2020

All locations closed to in person services. Drive-through and online services available. Read our operational changes due to COVID-19.

Information for Travis County Employees

 

Additional Resources