Last updated 04/02/2020 6:52 pm

stay home work safe visit this page for the latest COVID-19 updates

Coronavirus disease 2019 (COVID-19) is a virus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China. The outbreak was characterized as a pandemic by the WHO on March 11. More cases of COVID-19 are likely to be identified in the United States in the coming days, including more instances of community spread.   For the most up-to-date information on how to protect yourself and your community, please go to the official Centers for Disease Control and Prevention (CDC) website.

For questions that can’t be answered by what is online, please feel free to call 3-1-1 if you are inside the Austin city limits or 512-974-2000 if you are outside of the Austin city limits.

 

Latest Local News

  • April 2, 2020Construction Guidance: This document provides additional guidance for persons and business associated with the building and construction industries and trades on the meaning and application of Order 2020-5 issued by the County Judge for the County of Travis on March 24, 2020, related to the Declaration regarding COVID-19 (the “Order”) and subsequent Executive Order issued by the Governor on March 31, 2020, No. GA-14 relating to statewide continuity of essential services and activities during the COVID-19 disaster (“Governor’s Order”). This Guidance supplements the Guidance published by Travis County on March 30, 2020.
  • April 2, 2020Religious Services Guidance: “Essential services” under Governor Abbott’s Executive Order GA-14 includes religious services conducted in churches, congregations, and houses of worship. If religious services cannot be conducted from home or through remote services due to a lack of capability (technological or financial), they should comply with the Governor’s Executive Order and be conducted consistent with the Guidelines from the President and the CDC by practicing good hygiene, environmental cleanliness and sanitation, and by implementing social distancing to prevent the spread of COVID-19.

 

  • March 26, 2020 - A University of Texas study shows that we NEED to get to a 90% reduction of personal and business interactions in order to beat Covid-19. Read the summary of the study or view the full study.

  • Updated March 24, 2020 - Order by the County Judge of Travis County

    • The newly signed order by Travis County Judge Sarah Eckhardt instructs Travis County residents to Stay Home and Work Safe. Health professionals have told us we have to do more to slow the spread of COVID-19 and prevent a strain on our hospitals and resources. While this order may be inconvenient, it is necessary for the greater good. If you have any concerns or complaints concerning the order by the County Judge related to COVID-19, please fill out our Report a Hazard/County Order Violation form.

  • March 24, 2020 - The City of Austin has issued a Public Health Order requiring individuals to remain in place at home, with exceptions for essential work and activities. When conducting an allowed activity, people must maintain at least 6 feet of social distancing. Find out What You Need to Know.

  • March 23, 2020 - The Travis County Tax Office will temporarily stop taking any new legal action against those with delinquent property taxes. However, state penalties and interest continues to accrue on what delinquent taxpayers owe. Read more on the Tax Office temporarily suspending legal actions.

  • March 16, 2020 - City of Austin's COVID-19 Page

  • March 14, 2020 - Gatherings of 250+ People Banned to Help Tackle COVID-19. View the City of Austin's Mayor's Orders

  • March 6, 2020 - Travis County Declaration of Disaster

 

Information for Your Family

  • March 24, 2020 - The Travis County Community Centers will continue to provide services, but they are no longer accepting in-person applications. If you are in need of help from the Community Centers, please call the one closest to you, and Center staff will address your needs over the phone. The locations and phone numbers for the seven Travis County Community Centers can be found here.

  • March 19, 2020 – As the number of cases of COVID-19 increase, so does the associated anxiety. To aid individuals and communities during this time, Mental Health America has compiled a range of resources and information.

  • March 18, 2020 - Central Health-funded CommUnityCare Health Centers Tuesday launched a hotline staffed with medical professionals to triage uninsured Travis County residents experiencing a coronavirus-like symptoms (COVID-19). Read the press release.

  • City of Austin’s COVID-19: Information for You and Your Family

  • Austin ISD Food Services will prepare and distribute meals for children under the age of 19 at 14 sites while school is closed due to COVID-19 precautions.

 

Information for Your Business

  • March 20, 2020 – The U.S. Small Business Administration (SBA) has included the entire state of Texas in its Economic Injury Disaster Declaration and granted access to its Economic Injury Disaster Loan (EIDL) program, which will provide long-term, low-interest loans to qualifying businesses across the state. Go to U.S. Small Business Administration page to apply for assistance.

  • The U.S. Small Business Administration provides low-interest disaster loans to help businesses and homeowners recover from declared disasters. Apply for disaster assistance.

  • The U.S. Chamber of Commerce has consolidated the following information to help educate employers and employees on how they can prepare for and address the impacts of the virus. Read  Combating the Coronavirus toolkit for business.

 

Travis County Offices Closures and Limited Operations

Updated March 27, 2020

In response to COVID-19 health and safety concerns, the Travis County Civil and Family Courts are suspending in-person, non-emergency hearings effective Monday March 16th through Friday April 10th. All non-emergency hearings currently scheduled for the next four weeks have been postponed and will be rescheduled by Court Administration to another date. Reduced court staff will be present at the HMS Courthouse but will only be available for in-person hearings on emergency matters.

Please read the Emergency Order for All Travis County Civil and Family Courts – Effective March 16, 2020 for full details.

Updated March 27, 2020

COVID-19 Pantry Procedures

Travis County Community Centers continue to provide services, but we are not accepting in-person applications at this time. From now on, appointments will be required to pick up food from our pantry. Thank you for your understanding and helping us keep 6 feet between people as a precaution against infection. If you are in need of help, please call or email the community center directly.

COVID-19 Procedimientos de despensa

El Centro Comunitario del Condado de Travis seguimos prestando servicios, pero no estamos aceptando aplicaciones en persona en este momento. A partir de ahora, citas seran requeridas para recoger comida de nuestra despensa. Gracias por su comprensión y ayudarnos a mantener 6 pies entre las personas como precaución contra la infección. Si necesita ayuda del Centro Comunitario, llame por telefono o envíe un correo electrónico.

Updated March 25, 2020

The Travis County Treasurer’s Office is an essential service and remains open for employees and vendors needing to conduct business. Should you have any questions feel free to contact us at 512 854-9365.

Updated April 2, 2020

Updated March 18, 2020

Modified front lobby office hours are Monday thru Thursday from 9 am to 4 pm until further notice. We encourage you to contact our office at fire.marshal@traviscountytx.gov or via phone at 512-854-4621 for any questions. All other Fire Marshal operations will continue as normal.

Updated March 24, 2020

The Travis County Community Centers will continue to provide services, but they are no longer accepting in-person applications. If you are in need of help from the Community Centers, please call the one closest to you, and Center staff will address your needs over the phone. The locations and phone numbers for the seven Travis County Community Centers can be found here.

Summer Youth Employment Program (SYEP)

The Summer Youth Employment Program is no longer accepting walk-ins or appointments at our 100 N. IH 35, Ste. 3200 location due to concerns about the 2019 Coronavirus (COVID-19) outbreak. An application can be obtained online at www.traviscountytx.gov/syep. Staff is still able to provide services by phone at 512-854-4590, and by email at syep@traviscountytx.gov.

District Clerk

TRAVIS COUNTY DISTRICT CLERK EMERGENCY NOTIFICATION:

March 16, 2020 -The Texas Supreme Court, Texas Court of Criminal Appeals and the Travis County Courts have issued Emergency Orders. Therefore, the Travis County District Clerk’s office is taking safety precautions to protect our customers and employees amidst COVID-19 concerns by closing our offices to the public as outlined by the Travis County Commissioners and other government agencies. In addition, we have reduced our staff but will still process emergency motions/orders as defined in the Travis County District Civil/Criminal Courts Emergency Orders, see link to Orders below:

Effective Thursday, March 19, 2020, we are suspending passport processing until further notice. For additional information about passports, the United States Department of State website may be helpful.

Documents received through efile and the mail will continue to be handled but not at the same speed as before the COVID-19 virus emergency was declared. Our team is still answering questions through our main number: 512/854-9457 or our e-mail address: districtclerkhelp@traviscountytx.gov. We ask for patience especially if a specific person needs to respond to your questions or requests because a response cannot occur immediately but will take place as soon as possible.

Thanks for your cooperation as we all work on keeping our community and staff safe but still ensure that justice continues.


Justices of the Peace

Updated March 19, 2020 - Due to health and safety concerns regarding coronavirus (COVID-19), the Justices of the Peace will be operating with limited operations until further notice.

Note:

  • All non-essential court proceedings will be rescheduled until after May 8
  • All evictions (commercial and residential) are rescheduled until May 8
  • No writs of possession shall be issued until May 13
  • Class C ticket appearances are rescheduled
  • No warrants for failing to appear to court for traffic tickets will be issued.

Please read the Standing Order Regarding COVID-19 for Justices of the Peace for full details.

Read the Notices from the Justices of the Peace/Lea los avisos de los Jueces de Paz


Community Justice Services

March 16, 2020 - As a precautionary measure in response to COVID-19 (coronavirus), all clients are to report by phone for their scheduled appointments. This is effective immediately and until further notice. Please contact your Probation Officer/Pretrial Officer.


Law Library

March 17, 2020 - The Travis County Law Library is closed to walk-in patrons but available by phone and email. Please call us at 512-854-8677 or email your questions to ReferenceMaterial@traviscountytx.gov.

Updated March 31, 2020

Easter Celebrations

Easter celebrations are historically a time for families to come together in outdoor parks facilities. However, due to concerns regarding the spread of the COVID-19 virus, ALL Travis County parks are closed from Thursday, April 9, at 8:00 p.m., through the Easter weekend. Some parks may reopen again for limited activities such as, walking, hiking and biking activities on Monday, April 13, 2020 at 8:00 a.m. Check the Travis County Parks website for updated information.

All parks (except for Hamilton Pool Preserve) are open for day use activities from Sunrise to 8pm

Hiking and biking trails are open, boat ramps are open, picnic and open spaces are available for visitors to enjoy. Please take advantage of this unique time to recreate with your friends and family in Travis County Parks.

When in our parks, please practice social distancing and safe practices recommended by health authorities.

Additional reservation and safety notices are listed below.

In an effort to slow the transmission of COVID-19, and due to substantial risks to the public and park staff, and based on the Austin Public Health and Travis County Emergency Management recommendations, we regret to inform you that effective immediately, all Travis County Parks reservations are canceled until at least May 1, 2020. The cancelation and closure includes all athletic fields, BMX racetrack, shelters, pavilions, campsites, and organized events. We have also suspended the rescheduling process at this time. We sincerely appreciate your cooperation and understanding, and apologize for the inconvenience.

Hamilton Pool

In order to protect the health and safety of the public and our employees, and to prevent the spread of COVID-19, Hamilton Pool Preserve is closed until further notice. We apologize for the inconvenience. Refunds will be honored as well as rescheduling visits once Travis County deems it safe to do so. Go to the Hamilton Pool page for more info.

Updated March 25, 2020

In response to recent orders issued by the City of Austin, Travis County, and the State of Texas, all hearings at the Probate Court will be by video through Zoom or telephonically if video is unavailable. Until further order of this Court, there will be no in-person hearings for probate or guardianship matters held at the Probate Court. If you have a hearing that has been previously scheduled, the Court will contact you to confirm whether the hearing can be done by video through Zoom.

Please review the administrative order signed by Judge Herman regarding temporary changes to probate court proceedings in response to COVID-19.

Updated March 17, 2020

All locations closed to in person services. Drive-through and online services available. Read our operational changes due to COVID-19.

Information for Travis County Employees

 

Additional Resources