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Learn how to report objects obstructing areas reserved for public use in a way that doesn’t create an immediate safety hazard.

 If there is an immediate safety hazard, please contact Travis County Sheriff’s Department.

 

Filing Process

1

Determine Who To File a Complaint With

This page provides information on how to report the following violations:

  • Hazards in the line of sight that are not creating an immediate safety hazard
  • Obstruction hazards that are not creating an immediate safety hazard
  • Drainage blocks

If these don’t describe your situation, please reach out to one of the following instead:

  1. Sheriff’s Department
    • Please contact Travis County Sheriff’s Department about the following violations:
      • Objects in the Travis County that create an immediate safety hazard
      • Traffic hazards, such as objects in the road
      • Motorized vehicles in the Travis County right-of-way
  2. Other Jurisdictions
    • This website provides information on violations that occurred outside corporate city limits in Travis County. If that’s not the case, please contact the appropriate jurisdiction instead.
2

Gather Required Information

  • Name
  • Phone number
  • Email address
  • The exact address where the alleged violation is occurring and the nature of the violation (e.g. failure to obtain a permit, dirt and debris tracked onto roadway, septic system failure or discharge, etc.)
3

Create an Account

Once you complete the previous steps, please proceed to create an online account on our permitting and complaint platform.

4

Schedule an inspection of the temporary correction (if applicable)

Log into your account and visit the Solution Center .

Please select the appropriate new application type that best describes the type of complaint you want to report. Follow the instructions in the platform.

 

Related

File a Complaint

Report suspected violations, such as a construction without a permit, objects in the public right-of-way, water quality & storm water violations, or illegal dumping.

Resolve a Violation

Did you receive a Notice of Violation and/or Stop Work Order at your construction site? Learn what steps to take to correct the issue and get back to building.

Permitting Center

Get started on a development project, file a complaint, or resolve a code violation.

References

Visit the Definitions subchapter of Travis County Code to learn common enforcement terminology.

Can’t find what you’re looking for?

If you can’t find information about a specific permit or need help, fill out the Contact & Feedback Form. We will get back to you shortly.

You can also request a pre-application meeting to discuss any questions about your project by submitting a Request a Pre-Development Meeting.

For other ways to reach us, visit our Contact page.

Development Services Contact Card

Contact & Feedback Form

Request a Pre-Development Meeting

Phone

(512) 854-4215

Permit Desk Hours

Monday - Thursday
9:00 AM - 2:00 PM

Street Address

700 Lavaca
Suite 540
Austin, TX 78701
(Map)

Mailing Address

P.O. Box 1748
Attn: Permits
Austin, TX 78701

Social Media

 

More Resources

Transportation & Natural Resources Contact Page

 

TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 12.7 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $34.51.