Veterans Services

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Due to the Covid-19 Coronavirus Pandemic the Travis County Veterans Service office will not be open to the public until further notice; this measure is for the safety of our clients and staff.

To ensure you meet time-sensitive claim deadlines we strongly advise all clients to contact the VA by either calling them at 1-800-827-1000, or checking your eBenefits account if you have one. We will have virtual appointments available for established clients that have a pending claim with our office. We will not be taking New clients at this time.

Established clients may contact us at 512-854-9340 and leave a message or leave a message on our online contact form. https://traviscountytx.gov/veterans-services/contact-form messages will be returned as soon as possible. Please be patient due to the COVID-19 we are experiencing heavy contact volumes. Again, we encourage everyone to please call the VA at 1-800-827-1000 for a faster response regarding your claims.

About Veterans Services

The Travis County Veterans Service Office provides eligible veterans, their dependents, and survivors direct and general support and assistance in obtaining all benefits to which they are entitled from the Veterans Benefits Administration.

Virtual Office Hours

Monday - Thursday: 9:00 am - 4:00 pm
At this time we have no New client appointments available.

Established clients, if you need to ask a question regarding a claim our office is already handling you may call us at 512-854-9340 and leave a message on our online contact form.  https://traviscountytx.gov/veterans-services/contact-form messages will be returned as soon as possible.  Please be patient due to the COVID-19 we are experiencing heavy contact volumes. Again, please call the VA at 1-800-827-1000 for a faster response regarding your claims.

Need to talk to someone?

Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online at www.VeteransCrisisLine.net, or send a text message to 838255 to receive free, confidential support 24 hours a day, 7 days a week, 365 days a year, even if they are not registered with VA or enrolled in VA health care.

  • 1-877-WAR-VETS (627.8387) Vet Center - Combat Call Center     
  • 1-855-VA-WOMEN (1-855-829-6636) Women Veteran’s - Call Center

The Latest News

Student Veterans of America Posts in-state Tuition Map

The SVA listed states offering in-state tuition to out-of-state veterans. (See map.) Texas veterans attending school in-state may be eligible for the Hazelwood Act.

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Mailing Address

Travis County Veterans Services
PO Box 1748
Austin, TX 78767

Physical Address

100 N. IH-35, Suite 2400
Austin, TX 78701
(Map)

Phone: (512) 854-9340
Fax: (512) 854-4453

Additional Staff

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